produced from and after 2010 have
a 30-day warrenty against mechanical defects. We retain the right of either
making a repair or making a refund in case of a mechanical defect that I did
not detect myself.
If the item is clearly not according the description, it may be returned for full credit within 10 days of receipt. If defects have not been mentioned in the description, I will have it repaired at my expenses. If repair will not have a positive result, I will refund for the full amount. For mechanical defect on items that were produced after 2010 this period is extended to 30 days. Of course returned items must be in exactly the same condition when returned as they were when received by you. We do not refund any charges for shipping, handling, or insurance. Please note that we can not accept any returns without our prior notice and approval.
So far I never had an unresolved disagreement with anyone; I always managed to find a satisfying solution whenever opinions are different. The client has the right to demand a second opinion of an independent third party (for example Leica Gmbh Germany or the Rollei representative "De Greef" in Holland). I will comply with their opinion.
Of course I always use my knowledge to
determine the originality of the equipment. I guarantee that all the
equipment I sell, is original. In theory it is possible that I am the victim
of buying false equipment myself, while I sell this false equipment (without
knowing the equipment is false) to customers. Rare and unusual collectors
items are expensive.